Returns & Exchanges

At New Forest Clothing, we want you to be completely satisfied with your outdoor apparel, which is why we offer a 28-day return window for all unworn items in their original packaging. Whether you need a different size or a full refund, our straightforward process ensures a hassle-free experience for every customer.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

• 3.
  Label and Post

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects your return, we will process your refund or dispatch your exchange item within 5 to 7 business days.